We are sorry to see you go! In compliance with Google Play's Data Deletion Policy, this page outlines exactly how you can request the deletion of your account and all associated personal data from our Canasta app.
Option 1: In-App Deletion (Recommended)
You can easily delete your account and all data directly from the app. This is the fastest and most secure method.
- Open the Canasta app and ensure you are logged in.
- Tap the "ACCOUNT" button on the main menu screen.
- In the Account Management screen, tap the "Delete My Account" button at the bottom.
- Confirm the deletion when prompted.
Note: This action will instantly delete your Firebase authentication record, all cloud-synced game statistics, and automatically wipe your local device database.
Option 2: Web Deletion Request
If you no longer have access to the app, you can request manual data deletion by contacting us directly.
- Send an email to our support team with the subject line "Data Deletion Request".
- Include the email address associated with your Google Sign-In account.
- We will process your request and permanently delete your data within 7-14 business days.
What Data is Deleted?
When you delete your account, we permanently wipe:
- Your Google Sign-In authentication record.
- Your profile name and email address from our database.
- All game records, scores, and statistics associated with your account in the cloud.
- The local SQLite database stored on your device (if using the in-app deletion method).